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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Douglas Castillo

July 17, 2024

5  out of  5 rating by Douglas Castillo
"Excelente atención muy agradecido por sus servicios"
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Nicole Beck

July 3, 2024

5  out of  5 rating by Nicole Beck
"Carol and Lou are great! They're very informative and always make recommendations based on my personal situation to get the best coverage, and make me aware of any discounts I'm eligible for. Highly recommend"
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Juan Garcia

July 2, 2024

5  out of  5 rating by Juan Garcia
"I cant express how pleased I am with State Farm as a whole but specifically working with Carol De La Peña! Shes completely knowledgeable, kind, available when I need her, responsive via Email and quick to answer the phone or give a call back. Carol has made the difference on staying with State Farm and choosing not to look elsewhere. 5/5 Stars for sure! Id give more stars if I could!"
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Kwanetta Davis

June 26, 2024

5  out of  5 rating by Kwanetta Davis
"I opened my first renters policy with Carol and she made the process super simple and with a great rate as well! I also received a follow up call from Lou! Yes, an agent who actually cares about you and your policies enough to reach out and make sure you understand what coverage you have! She was very informative and you can tell she loves her career! Thank you both ladies for your exemplary work!"
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Victor Miranda

June 21, 2024

5  out of  5 rating by Victor Miranda
"Friendly Knowledge Humor Almost to god to be true But it is ….😁😁✌🏽✌🏽✌🏽"
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Sreenivas Vajja

June 12, 2024

5  out of  5 rating by Sreenivas Vajja
"Carol is awesome... have lot of patience to explain all the options and help the people to find best deal for auto insurance."
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sharon casebolt

May 15, 2024

5  out of  5 rating by sharon casebolt
"Great service! I would recommend this company to everyone. Very professional people working here."
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andrew barner

February 2, 2024

5  out of  5 rating by andrew barner
"Lou was wonderful at helping me navigate through my claim. i highly 100% recommend her office!"
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Roberto Moreno

February 1, 2024

5  out of  5 rating by Roberto Moreno
"Lou y su equipment me han atendido por años, la recomiendo completamente!"
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Derrick Moore

January 27, 2024

5  out of  5 rating by Derrick Moore
"I have been with Lou @ State Farm for many years and I would recommend her to anyone. The knowledge and experience she has displayed in the life of me and my family is incredible. She cares about the needs of my family from a holistic perspective with our insurance needs. In addition, when there are changes in the industry, we meet to discuss how it could affect us. Lou C is truly a blessing in our lives. She cares about people, not just another sale."
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Matthew Kwan

January 27, 2024

5  out of  5 rating by Matthew Kwan
"Lou and her staff are super kind and helpful! I received excellent customer service which is always nice to have especially after moving from out of state. Thanks!"
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Spydr-Bro

January 21, 2024

5  out of  5 rating by Spydr-Bro
"Ms. Lou and her staff are amazing. They’re always around to answer any questions I may have and also following up with me in a timely manner"
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abi alvarenga

May 25, 2023

5  out of  5 rating by abi alvarenga
"Lou has helped me and my family for years now. She is amazing as well as her whole team."
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Mercedes Walker

May 20, 2023

5  out of  5 rating by Mercedes Walker
"Phenomenal service and great prices. Highly recommend!"
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Alexis Bailey

March 29, 2023

5  out of  5 rating by Alexis Bailey
"Maria Vicente took care of all my insurance needs perfectly today! I’m happy me and my husband are with the State Farm family!"
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Rodrigo Gonzalez

March 14, 2023

5  out of  5 rating by Rodrigo Gonzalez
"Indiscutiblemente el servicio es excelente! Ya tengo anos y Lou siempre dispuesta a responder todas mis dudas. La recomiendo!"
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Ashley Ventura

February 24, 2023

5  out of  5 rating by Ashley Ventura
"Excelente 👌"
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Ali Asiri

February 18, 2023

5  out of  5 rating by Ali Asiri
"I had a wonderful experience calling Maria about my car insurance. Everything was explained in details and the process of getting insurance went smoothly and professionally. I highly recommend Maria Vicente and Lou Caballero Crawford for all of your insurance needs."
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James

February 17, 2023

5  out of  5 rating by James
"Always great service from Lou and team"
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Shaher Walid

February 15, 2023

5  out of  5 rating by Shaher Walid
"I went to the office they are professionals , Lou & Maria helped me with my auto policy in just 15 min"
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Nolin Wheeler

February 14, 2023

5  out of  5 rating by Nolin Wheeler
"Maria was amazing with me with the Lou Caballero Crawford Team. She explained and was patient and was very informative!"
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J Santos

February 11, 2023

5  out of  5 rating by J Santos
"Maria V was a pleasure to work with. We were looking for a place open on Saturday and glad we found you. The process was easy and she did a great job of providing us detailed information. Thanks for the help!!"
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Enrique Galvan

January 16, 2023

5  out of  5 rating by Enrique Galvan
"I’ve had over 10 years of relationship with this agency and Lou as my agent! I highly recommend her and her team."
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JudithAnn Slagle

December 27, 2022

5  out of  5 rating by JudithAnn Slagle
"Terrific patience and helpful. I appreciate their speedy response. Carol is great!"
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Teri Aguilar

October 3, 2022

5  out of  5 rating by Teri Aguilar
"Lou Caballero’a stafff always provide excellent customer service and always there to answer questions."