State Farm® Insurance Agent Lou Crawford

"I've been with Lou 20 plus years and she has always taken great care of my insurance needs. She always works to get the best rate and has helped me through some claims over the years. She's knowledgeable and fast to respond. I highly recommend her as an agent!"

"She is knowlegable and rigorously tries to help you on your matters."

"Lou at State Farm is absolutely the best. She makes you deal part of the State Farm family going out of her way to help her clients. Give her a call for all your insurance needs!!"

"Very professional and helpful. Great communication and excellent service"

"Lou es muy buen agente! Mi familia ya tiene años aquí y seguimos recomendandola!"

"Kennedy was very helpful in setting a new policy."

"Kennedi was really knowledgeable helping me understand my current coverage and was able to get me to get a better deal! Just ask questions they’ll help."

"The experience is always awesome my family has been with her for years because of the way she continues to be a great service to us thank you"

"Easy to work with have been great for a few years"

"So easy to wor with and saved me almost $4000 a yr on my auto insurance"

"Lou is professional and efficient in her work. An added plus is that she is fun! I’m So enjoying doing business with her!"

"I cannot say enough positive, WONDERFUL things about Caballero Crawford Insurance Agency, cannot recommend them highly enough!! An absolutely fabulous experience working with them all, absolutely love everybody there!! Lou Caballero Crawford is an absolute PLEASURE, and one of her account manager reps, Carol De La Pena, has been an absolute GOD-SEND!! She is THE most genuine, honest, personable, caring, attentive, thorough and proactive person and rep, she goes above and beyond and out of her way for you!! It is so refreshing to not feel like just another “number”, she always treats us great and makes us feel like family too!! She truly takes the time to really help and listen, she never rushes you or cuts you off, she puts in a lot of time for you, she will patiently answer all your questions, and she is extremely knowledgeable with insurance and the policies!! Lou and the entire staff are also truly attentive, caring, personable, friendly, thorough and knowledgeable, they are all top-notch professionals, they're great, everyone is honestly just wonderful, they will try their very best to help you, and they also promptly answer the phones, and if anyone in particular is unavailable, they do get right back to you asap!! So all in all, I HIGHLY HIGHLY RECOMMEND Caballero Crawford Insurance Agency to anyone looking for a phenomenal, first-class insurance agency, you will NOT be disappointed, there are NOT ENOUGH stars for them!! ⭐️⭐️⭐️⭐️⭐++️+++"

"Lou Crawford was absolutely amazing!! She helped me get my insurance set up faster than anyone I’ve tried going through all week! She really was sweet and absolutely fantastic!!! Love her so muchhh for helping me with huge step in my life!!"

"Carol De La Peña was fantastic at her job and thoroughly explained everything to me about my new policy, was very friendly and had exceptional customer service, and helped me find a great rate, better than the competitors!"

"It was very nice talking to her. She made it easy explained everything had no questions at the end of the conversation."

"Competitive pricing! Great to work with!"

"Lou was extremely helpful, informative & kind-"

"Amazing service for anything I need! Quick response and efficient solutions"

"Customer service is unmatched! Spent the time to tediously work through some insurance issues I had including assistance in obtaining a bonded title for a vehicle. Best insurance providers around!"

"Very polite and understanding"

"Karl Jones helped me with my car insurance quote. It was a great experience. They broke down every aspect of my plan in great detail to help me choose what best fit me. providing me with discounts that I qualify for to save me even more on car insurance it was a 10 out of 10 experience. I will definitely ask to work with them again in the future."

"In early May of this year I awoke to almost 2 inches of standing water in the lower floor of my townhome...I had downsized to simplfy life after losing my husband in 2020...I knew suddenly that I was in big trouble when I followed the water into my beautiful living room, all hardwoods throughout, all carpeted closets, baseboards, cabinets, drywall already showing the signs of damage. I was devastated, frightened and thoroughly confused about managing this disaster. Then I called the number on my State Farm card and an army of workers showed up and started the terrible process of demolishing my home, necessary to find the source of the slab leak, dry out the damage and begin repairs...State Farm relocated me to a suitable local hotel one mile from home and I'm still here three months later. I even have my small dog with me...the work is beginning to look like it will end in the next month or so but it's been a difficult path seeing life turned upside down...until realizing what a blessing "replacement cost insurance" is and how extensive the coverage can be...Fortunately, a qualified general contractor took my project and between him and the State Farm office, Lou Caballero Crawford, the massive project with so much documentation and expense got underway...I want to commend this insurance company, their policies, the staff and communications processes that are getting me through what looked insurmountable at the beginning...it's taken a competent, caring team of people to provide funds to restore my home. It's not over yet but I'm greatly comforted to know that I have the right insurance company and people to keep me from facing a dark future of loss and relocation when I hope to remain in my current townhome for the duration. So MANY thanks to Lou's team, Linda French, Carol and the multiple others who've steered the restoration. This company has lived up to its reputation, something not every company is living up to these days. Thanks again. Sincerely, Susan Cohrs"

"We just moved from another insurance company for all our needs and worked with Carol De Le Pena who made sure that our transition was smooth and offered every help to get the best package State Farm could offer. She was professional, very polite and super responsive."

"Carol Is so sweet person she made process so easy 🥰"

"Lou Crawford help me reduce my premium a lot 5 stars all the way"